Effective Date: 28 April 2025
1. Introduction
Tarkenta Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, whether through our website, by phone, email, or in person.
2. Information We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Business Details: Company name, job title, and industry sector.
- Transaction Data: Details of products and services you have purchased from us.
- Technical Data: IP address, browser type, and browsing behavior on our website.
- Communication Records: Correspondence via email, phone calls, or contact forms.
3. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To process orders and provide requested products and services.
- Customer Support: To respond to inquiries, requests, and complaints.
- Marketing: To send you information about our products, services, and promotions (with your consent).
- Website Improvement: To analyze website usage and enhance user experience.
- Legal Compliance: To fulfill our legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing is necessary to fulfill a contract with you.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as marketing and service improvement.
- Consent: Processing is based on your consent, particularly for marketing communications.
- Legal Obligation: Processing is necessary to comply with legal requirements.
5. Data Sharing
We may share your personal data with:
- Service Providers: Third-party vendors who assist in delivering our services (e.g., couriers, IT support).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
7. Your Rights
Under data protection laws, you have rights including:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Objection: Object to processing of your personal data.
- Restriction: Request restriction of processing your personal data.
- Data Portability: Request transfer of your personal data to another party.
To exercise these rights, please contact us using the details provided below.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.
9. Cookies
Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tarkenta Ltd
24 Greenan Road
Banbridge, BT32 3NR
Northern Ireland
Phone: +44 28 4062 2832
Email: info@tarkenta.com